Outsourced Hosting Support

Outsourced hosting support

The Elector provides 24/7/366 outsourced technical support and server management

Our web hosting support ensures that your business is always up and running without any issues.

Web Hosting Support

Ticket Support

Live Chat Support

UNLIMITED Ticket Support

White Label

L1/L2 Support

8/12/24h

Pay Per Ticket

This plan is perfect for small and medium hosting business that don't have that many servers or clients

Ticket Support

Live Chat Support

White Label

8/12/24h

Supplemental Support

Need to outsource your support during the night shifts or during the weekends?

We will support your customers and servers only when is needed

White Label

8/12/24h

What is included in our outsourced hosting support packages

Ticket Support

We will answer to all queries received via ticket submission

Live Chat Support

We will support your customers via your live chat

White label

There will be no mention of our company

8/12/24h

If there is need for 8 - 12 - 24 hours per day, it can be selected while ordering, making it easy to manage the needed time

30 Min Response time

30 minutes response time and 6 hour resolution time guarantee

Efficient & Friendly Support

Our support team is very efficient and friendly

Customized Support Plans

All our plans can be customized If needed

2 days FREE trial

We provide two days free trail for all support plans

Operating System

  • Ubuntu
  • CloudLinux
  • FreeBSD
  • Windows
  • Control Panel

  • cPanel/WHM
  • DirectAdmin
  • Webmin
  • Plesk
  • VMWare
  • HelpDesk/Ticket

  • WHMCS
  • PerlDesk
  • Kayako
  • PerlDesk
  • Custom Helpdesk
  • Support Level

  • Level 1
  • Level 2
  • Level 3
  • 24/7 Support

    It doesn't matter If you're a start up or an established business, our outsourcing support team can support and manage with the very best services available. Our 24/7 technical support gives you the ability to relax while we take care of your business problems, making sure there are no issues with your clients. We provide complete transparency, so your customers have no reason to believe another company is involved in handling any aspect of support.

    We aim to respond to all inquiries within 30 minutes or less but may take longer during weekends and busy periods. If you can not wait for us to reply your ticket or you have another question you can always use our chat system that is available 24/7 for everyone without the need to be logged in.

    24/7 hosting support

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