Frequently Asked Questions

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Answers to Common Questions

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Category Name

Frequently Asked Questions

Over 3 years but with experience more than 10 years.

30 days money back guarantee.
We do offer FREE trial for new users. All you need to do is to open a ticket and we will be happy to assist you.
Most of the services will be set up automatically, however some of them will need maximum 24 hours to be ready.
Credit Card, PayPal and Bitcoin.
Yes we do, before you order contact us and we will be happy to assist you.
Everything that is related to building a website, VPS, Dedicated Servers, SSL..etc
Our support email address is: or you can log in to your profile and open a support ticket.
If you have been hacked, the first thing you need to do is to change all your passwords. If you don't know how to fix your website drop us an email and we will fix it. Once we fix it we will conduct an investigation to see where does the website is vulnerable. Once we find out we will fix it, preventing from being hacked again.
Removing a malware/virus from a website server is not an easy job and require technical skills, however there are some free online tool than you can use such us: ModSecurity, Leech Protection, cPGuard...etc. If this does not solve your problem, send us an email and we will make sure will be gone in 48 hours.

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